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医疗保险理赔咨询专员 [ 投诉职位 ]

金卫医保信息管理(中国)有限公司

薪水:3000~4499元

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专业培训 岗位晋升 节日福利带薪年假员工旅游

基本信息

  • 工作地点:上海市
  • 年龄要求:18~45岁
  • 要求学历:不限
  • 招聘人数:不限
  • 工作经验:2年以上
  • 专业要求:不限

任职要求/岗位职责

职位名称:医疗保险理赔咨询专员岗位职责:1. 对医保案件进行理赔审核2. 接听客户来电,按公司规范为客户提供咨询,查询服务,并记录来电内容3. 及时记录业务中出现的问题,并跟踪处理结果4. 参加公司制定的各项培训及考核,不断提升业务水平及解答技巧5. 本职位无推销、销售要求。任职要求:1. 中专及以上学历2. 普通话标准,声音亲切,有耐心,表达能力强3. 具备良好的沟通技巧和客户服务意识,有良好的心态,能够承受压力4. 具有团队合作精神,工作认真负责,积极进取5. 熟练使用电脑办公软件6. 有医疗相关学历背景、医保理赔行业从业经验、或者英语能力良好者优先考虑。

企业介绍

GM-Medicare Management (China) Co., Ltd. (“GM-Medicare”) is a joint-venture between Hong Kong publicly-listed integrated healthcare operator, Golden Meditech Holdings (0801.HK) and renowned US healthcare management operators, SynerMed Inc. and EHS Medical Group. We are China’s first and leading provider of medical insurance information management solutions and back-office business process outsourcing services to medical insurance companies.

Leveraging on Golden Meditech’s extensive hospital network in China and the two US healthcare companies ' extensive experience operating US Medicare programs, GM-Medicare has developed an automated IT system and intelligent software platform for both local and international medical insurance companies, as well as partners. GM-Medicare provides a reliable and customizable back-office support as well as quality and professional outsourcing services, enabling medical insurance companies to offer more innovative products and services, while minimizing their operational cost and risk. In addition, GM-Medicare provides a channel for its hospital partners to connect with overseas patients and supports these patients with a simple and easy payment process. GM-Medicare equips hospital operators with the tools to provide quality and innovative services that comply with international standards, allowing the general public and insurance buyers to enjoy quality healthcare services and medical protection.

As an innovative and independent third-party service provider, GM-Medicare fills a niche and significant gap in the Chinese medical market, where a growing number of expatriate professionals and overseas tourists are demanding quality medical and healthcare services. As medical reform in China continues, an increasing number of insurance companies are following global industrial practice by deploying back-office BPO services to enhance operational efficiency and service quality. GM-Medicare will be a key player in ushering hospital operators in China into exponential growth and innovations.

公 司 简 介
金卫医保信息管理(中国)有限公司(简称:“金卫医保”),系金卫医疗集团(香港联交所上市企业,股份编号:0801.HK)与美国著名的政府医保管理公司SynerMed及EHS的合资公司,是中国专业从事医疗保险信息管理及医疗保险业务流程外包服务的技术先进型服务企业。
金卫医保依托金卫医疗集团在中国广泛的医院网络资源及美方合作伙伴多年服务管理美国政府医疗保险(Medicare)的经验,以及自建的智能化专有网络系统和软件平台,为海内外医疗保险公司和其他相关机构提供专业化、可定制的、精准的后台服务和医疗网络支持,协助保险公司降低经营风险和运营成本,支持其实现产品创新;同时,金卫医保能够为合作医院带来更多的境外高端患者人群,并为患者就医提供迅捷支付手段和结算安排,促进合作医院的国际化进程及医疗服务创新,共同为广大投保人提供便捷和安心的医疗保障。
作为一家创新的、独立第三方医保外包服务企业,金卫医保不仅填补了国内相关行业发展的空白,满足了日益增长的各国来华人士的医疗保险服务需求,更能帮助加快国内医疗体制改革、推动医疗社会保障体系的建设、促进人类卫生健康事业的发展。
金卫医保:先进的技术、创新的模式、卓越的运营、国际化的视野,各方合作者不可或缺的伙伴!

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